Our process is simple, offering booking without the normal stress that follows! 1. Book your chosen stay online using our simple checkout process. You also then make payment to ensure everything can be confirmed as soon as possible. 2. You will then receive a booking confirmation email and another email from our third-party vetting agency, SuperHog. They will ask you to read and approve the booking T&Cs and provide a form of ID. This is to ensure that all parties (both guests and property owners) are on the same page with the terms of the booking). 3. Once the day of arrival comes about, you will receive an email with all self-check-in information for an easy entrance to your property.

All payments are made via our security-encrypted website which is cyber-safe. We accept all major debit and credit cards to ensure your preferred payment method is available.

You will only have one number to remember, and that is your designated Key Sleeps customer service representative. They act as the manager for all parties which ensures that things run smoothly.